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Getting the Most Out of Trade Shows
To have a successful trade show and increase your chances of getting
the best response, Planning, Presentation and Follow-up are the
key elements to consider.
Trade shows can be extremely effective outlets to showcase your
products and services to large numbers of customers and potential
clients. An estimated 110 million people attend more than 4,000
shows in the United States and Canada every year -- and those numbers
are increasing. Surveys show that customers rate the importance
of trade shows above trade magazine articles and regular sales contacts
in terms of helping them make buying decisions. Most show-goers
are there because they have some influence on purchasing. They want
to see how your product works and what it looks like while evaluating
the competition.
As an exhibitor, you want to use a trade show to reaffirm existing
business relationships, identify new customers and potential partners,
and scope out the opposition.
Planning
It is important identifying the right show or shows for your business.
Search your industry or trade association for referrals and a show
schedule. You will find many good sources of information on web
sites which will contain show schedules and contact information.
Preparation
Once you make your show selection, prepare to exploit the opportunity.
What’s your budget? What about staffing? Booth design? Signage?
Special promotions? Direct mail? Giveaways? Product demonstrations?
A lot depends on how much money you have to spend. High-tech displays
and multimedia presentations are eye-catching but expensive, and
they may not be as cost-effective as a couple of well-trained staffers
armed with fact-filled sales brochures, a useful give-away item
and a smile.
Presentation
With your commitment made to set up an exhibit, how will you execute
your presentation? Sweat the details before you arrive at the trade
show. Select the right people to staff your booth. Conduct pre-show
meetings to identify goals and objectives. Agree on guidelines for
interacting with visitors and qualifying customers. Place company
literature and give-away items at the back of your booth space so
interested attendees will have to come inside to get them. Don’t
block the booth with tables, which can prohibit traffic flow into
your area. Arrive early, work hard and stay late. Be courteous and
helpful to visitors. Treat big customers with care -- consider hosting
a cocktail party to show them they’re special -- and listen
closely.
Remember to hold a post-show debriefing to let everyone share what
they heard and learned. And, it doesn´t end there. In addition
to all the work that piled up while you were away, now you have
to follow up on every lead generated during the show. Those leads,
and your resulting sales, are the real payoff from an effective
trade show performance.
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